Troubleshooting common POS problems

Get help with your POS error codes and common troubleshooting issues

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Daryl Wolf

I recently had a great deal of difficulty connecting my new POS system. Fortunately, I was able to contact Darren who absolutely went out of his way in every way to assist me in getting the problem solved

Daryl Wolf
Wolfam Holdings Corporation

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How to fix your POS

Error codes and troubleshooting can be frustrating. Sekure has assembled the following information for POS support and troubleshooting.

How do I fix my POS if the printer is only printing blank receipts?

How do I reset my POS machine?

What do I do if I lose the data stored in the POS?

How do I fix my POS if it is not accepting some credit cards?

How do I fix my POS touchscreen not working?

How do I fix the cash drawer not opening?

What happens if my POS system is not turning on?

What can I do if I am having connectivity issues with my POS?

What are my alternatives?

Smart equipment at no extra cost

PCI | EMV | Apple Pay | Google Pay | Samsung Pay | Tap and Pay | Magstripe | PIN debit

Manage inventory, accept online payments, order supplies and hardware, and manage your employees – all with no leasing, rental costs, or shipping fees!

Whether it’s a credit card reader, tap-and-pay terminal, or contactless point of sale, it’s free and lightning-fast. Cost should never stop you from accessing the tools you need to run your business.

  • FREE mobile, contactless Smart equipment
  • No monthly or annual costs, no PCI compliance fees
  • FREE next-day funding

Smart equipment makes in-store transactions easy
Call: (833) 655-5887

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Fast and flexible fund deposit options that keep your business running.

Next day funding

Next day funding

Perfect for businesses that close and batch before 10 p.m. EST — such as retail stores, professional services, and restaurants that don’t serve dinner.

Transactions processed and closed before midnight EST that day will be available the next day, from Monday to Friday. For weekend transactions, funds will be available the next Monday.

Same day funding

Same day funding

Perfect for businesses that need cash fast, want to avoid turnaround times, or have hours past the next day funding cutoff — such as bars, restaurants, convenience stores, and west coast businesses.

All transactions processed and closed before 10:30 a.m. EST will be included in a same-day deposit

* Any remaining transactions will be funded the next day.
* Exact times may vary depending on your bank. Call  (833) 655-5887 for details.

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When you work with Sekure, your personal, ETA-certified Payment Expert is just a live chat or phone call away. It’s their job to handle these issues for you, with your best interests in mind.

That’s exactly why Sekure has the best reviews in the merchant processing industry.

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* Third-party review sites like BBB and Facebook require user verification, so you know they’re coming from real people. All our reviews are authentic, from verifiable third-party sites – not affiliates.

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Comparing options:

  • POS
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