Located in the heart of Katy, Texas, Grand Lakes Postal is a one-stop shop for a wide variety of business services and cost-effective products of premium quality. They take pride in being the premier provider of rental mailboxes, commercial printing, copying, packing and shipping services, as well as comprehensive business solutions for both homeowners and small business owners.
Small businesses and the Katy community trust Grand Lakes Postal as they’re a family-owned small business themselves. The Rashida family acquired the business post-Hurricane Harvey in 2017, establishing their dedication to providing the best professional business services in a friendly and welcoming environment.
By teaming up with Sekure Payment Experts, Grand Lakes Postal was able to address their payment processing and operational challenges head-on.
The challenge: Dealing with legacy systems and rising fees
Grand Lakes Postal offers a variety of services, from rental mailboxes and shipping to printing, scanning, shredding, faxing, and more.
While the diversity of service goes a long way in serving the needs of local businesses, Grand Lakes Postal faced significant challenges in managing high payment processing fees and ensuring seamless operational efficiency across their full service range.
Grand Lakes Postal acknowledged that they require a point of sale (POS) system that:
- Provides a seamless setup process
- Incorporates up-to-date, smart technology
- Offers wireless, tap-to-pay capabilities
- Supports multiple transaction stations
- Ensures reliable and secure payment processing
- Integrates easily with existing systems
Their existing POS technology wasn’t quite cutting it.
How Sekure helped introduce next-generation, cost-saving technology
On their website, Grand Lakes Postal says they “are constantly working to help save you time and money by offering the right products and services, at the right time for the right price—all in a single, quick visit.”
We helped Grand Lakes Postal introduce the POS technology that makes this work possible. Specifically, we served Grand Lakes Postal by:
- Introducing smart POS equipment: We implemented advanced, user-friendly POS systems that enable Grand Lakes Postal to process transactions swiftly and efficiently across multiple stations. These state-of-the-art devices feature tap-to-pay and wireless technology that seamlessly integrates with their operations. These technologies enhance both transaction speed and reliability to deliver a superior customer experience.
- Offering the Rate Sekurity Guarantee®: This is Sekure’s pledge to ensure that Grand Lakes Postal receives the best possible deal on their POS equipment, eliminating ongoing challenges surrounding high processing rates.
- Providing best-in-class customer service: We deliver prompt and reliable support, ensuring that any issues Grand Lakes Postal encounters are swiftly addressed. Our dedicated team works closely with the Grand Lakes Postal team to promptly resolve any issues as they arise.
Sekure is constantly working to help save you time and money by offering the right products and services, at the right time for the right price—all in a single, quick visit.
The results: Improved operational ease, customer satisfaction, and rate stability
By introducing next-generation POS systems, the Rate Sekurity Guarantee®, and best-in-class customer support, we helped:
- Improve operational ease from a streamlined payment process, allowing the Grand Lakes Postal team to prioritize customer service
- Increase Grand Lakes Postal’s customer satisfaction rates due to faster transactions and reliable payment options
- Implement transparency and rate stability, ensuring Grand Lakes Postal processing costs stay low
The team at Grand Lakes Postal mentioned how, by teaming up with Sekure, they are now able to focus more on her customers and serve the needs of local small businesses while spending less time managing payment issues.
It’s for these reasons that over 35,000 businesses trust Sekure. With us, merchants know they’re receiving the latest, most effective POS technology at the lowest, most predictable rates.
We provide the best payment services for small businesses, standing by their side when it comes to credit card processing fees, POS equipment, and merchant service needs. Our experience and exclusive partnerships bring all small business payment services together to support long-term business goals.
Gain free contactless payment solutions, with Sekure
At Sekure- It's business. And it's personal.™
We can provide your small business with a contactless Smart Terminal or Smart POS+ at no cost, all while eliminating the need for leasing, rental, and shipping fees. Whether it's a tap-and-pay terminal, contactless POS, or another one of our smart contactless payment technologies, we have a tailored solution for you.
Ready to reap the benefits of next-generation contactless payment solutions?
Contact Sekure today
