Patient payments
Make patient payments faster, easier, and more transparent for your healthcare practice
Patient payments are one of the most important—yet most challenging—parts of running a successful healthcare practice. When handled effectively, it supports better cash flow, reduces administrative strain, and creates a more positive experience for patients. Improve the way your organization manages patient payments with modern, efficient, and patient-friendly healthcare payment solutions.
Why patient payments matter
Patient payments play a key role in the financial health of every healthcare practice. As more patients take on direct responsibility for portions of their care, it’s essential that the payment experience be clear, simple, and easy to complete.
Inefficient or outdated workflows can slow down collections, increase staff workload, and leave patients feeling confused or frustrated. A modern approach to patient payments helps eliminate these challenges and creates a smoother experience for everyone.
Faster, more predictable revenue
Streamlined payment tools help you capture payments at the time of service, reduce delays, and minimize outstanding balances. With automated reminders and flexible payment options, you can maintain a steady cash flow and plan with confidence.
Reduced manual work for your team
Automating billing, reconciliation, and follow-ups frees your staff from repetitive administrative tasks. Your team spends less time chasing payments and more time supporting patients, improving overall efficiency across the practice.
Enhanced patient payment experience
Simple, transparent payment options make it easier for patients to understand and manage their healthcare costs. Whether paying online, in person, or through a secure link, patients enjoy a smoother, more convenient experience that builds trust and reduces stress.
Not sure which healthcare payment solution to choose for your practice?
Tell us about your healthcare practice—we’ll help you find the right fit.
A smarter way to handle patient payments
Collecting payments should be simple—for both your staff and your patients. Our healthcare payment services are designed to support every step of the billing workflow, helping practices increase efficiency, reduce administrative burden, and improve the patient experience.
Accept payments anywhere
Patients can pay anytime, anywhere—in person, on their phone, tablet, or computer—making checkout faster and more convenient.
- Accept payments in-person, online, or via mobile for maximum flexibility.
- Speed up the payment process and reduce wait times at checkout.
- Provide a seamless experience that fits modern patient expectations.
Set up automated billing and reminders
Simplify collections and reduce manual follow-ups with automated billing and reminders.
- Send invoices and payment reminders automatically.
- Reduce administrative workload for your staff.
- Improve on-time collections without extra effort.
Send digital statements and payment links
Make it easy for patients to understand their balance and pay quickly.
- Clear, itemized statements that eliminate confusion.
- Secure payment links that patients can pay from anywhere.
- Reduce late or missed payments by streamlining the process.
Integrate payments seamlessly
Keep your billing accurate and efficient by connecting payments to your existing systems.
- Integrate with practice management or EMR systems.
- Minimize duplicate entry and errors.
- Streamline reconciliation for smoother operations.
Stay secure and compliant
Protect patient information while keeping payments efficient and reliable.
- HIPAA-compliant and PCI-secure payment processing.
- End-to-end encryption for every transaction.
- Safeguard sensitive patient and practice data while ensuring smooth payments.
Tell us about your healthcare and medical business
Take this quick survey to discover which POS solution we recommend for you.
Possible solutions for you
Based on what you shared, these can be good options for your business:
What kind of practice do you run?
Select as many options that apply.
In addition to processing payments, which features would you want from your POS?
Select as many options that apply.
When do you need your money?
Only one option can be selected.
How do you want to handle PCI compliance (including paperwork and breach forgiveness)?
Only one option can be selected.
Still unsure? That’s why we’re here! Our Payment Experts will take time to consider all the details for you with your best interests in mind!
How upgrading to modern patient payment solutions can transform your practice
Upgrading your payment workflow doesn’t just make collections faster—it connects billing, patient data, reporting, and payment processing into one seamless system, helping your practice operate with more accuracy, efficiency, and confidence.
Increase efficiency
From automated billing and reminders to real-time payment tracking, modern patient payment tools help your team save time, reduce manual work, and focus on delivering care.
Improve customer satisfaction
Provide patients with clear statements, flexible payment options, and secure digital payment channels—creating a smoother, more convenient, and trustworthy payment experience.
Reduce costs
Automated workflows, accurate billing, and quick payment collection help you reduce outstanding balances, minimize errors, and improve cash flow across your practice.
Scalable growth
Whether you’re a single clinic or a multi-location practice, modern payment solutions scale with your operations—providing centralized oversight and consistent processes across every site.
Add smart payment terminals for a seamless checkout
Pair your practice management system with modern, flexible patient payment solutions that make every transaction fast, easy, and secure. Whether you’re collecting co-pays, processing self-pay balances, or managing multiple billing workflows, these smart payment tools keep payments on track, patients satisfied, and every transaction protected.
Contactless terminals
Let customers pay in with a quick tap of their card, phone, or wearable. Fast, secure, and convenient, these terminals make checkout smoother for everyone.
Mobile reader
Lightweight and portable, these card readers connect to your phone or tablet via Bluetooth or cord so you can accept payments on the go.
Tap to Pay on iPhone
Turn your iPhone into a point-of-sale device. Accept contactless payments directly on your phone with no extra hardware.
Virtual terminal
Accept payments online or by phone through a secure portal, ideal for remote businesses or when your terminal isn’t available.
Meet our healthcare and medical experts
As a primary care provider you need a customized point-of-sale solution adapted to your daily business.
Our Payment Experts can spot your current hidden fees, help with your POS hardware and software selection, and ensure you have a customized point-of-sale solution. We support you with loyalty programs, training, and guest data.
No matter the issue, our Payment Experts are right there to tackle even the most challenging problems.
Christos
Custom Solutions Expert
“If you work in a busy medical office, recurring billing is such a lifesaver. It also integrates perfectly with other practice management software.”
Get support and training for seamless integration
Switching to a new healthcare POS system doesn’t have to be stressful. We make the transition simple with full support at every step.
Onboarding & training
Get your team up to speed fast with step-by-step onboarding and personalized training sessions. We’ll walk you through setup, customization, and best practices so your staff feels confident using your new system from day one.
Reliable customer support
Our support team is just a call or click away. Whether you need quick troubleshooting, help with new features, or guidance on integrations.
Certified Payment Experts
Work with real people who understand retail and payments inside out. Our certified Payment Experts will help you optimize your POS setup.
Backed by a network of trusted POS partners
We help business owners bridge the gap between your POS provider and payment processor. We partner with the best-in-class vendors so you get more of what you need, and none of what you don’t.
FAQs
What is the meaning of patient payment?
A patient payment is the portion of healthcare costs a patient is responsible for paying, such as co-pays, deductibles, self-pay balances, or other out-of-pocket charges.
Why is it important to collect patient payments?
Patient payments support the financial health of a practice. When collected efficiently, they help maintain steady cash flow, reduce administrative workload, and ensure providers are compensated for services delivered.