BreakingThrough San Diego Physical Therapy (BTSDPT) is built with one thing in mind — helping people move and feel better. With a commitment to personalized, hands-on care, they’ve earned a reputation for delivering exceptional orthopedic rehabilitation. But, as their clinic grew, so did the need for a smoother, more cost-effective way to handle payments.
That’s why they teamed with Sekure Payment Experts. By simplifying payment processing for therapists, we helped BTSDPT reduce fees, improve transaction reliability so they can spend less time on payments and more time helping patients recover.
About BreakingThrough San Diego Physical Therapy
BTSDPT was founded in early 2020 to provide patients with high-quality, personalized care. Many physical therapy clinics prioritize volume, often leaving patients feeling rushed. Yet, BTSDPT took a different approach — they focus on hands-on treatment and customized recovery plans to ensure every patient gets the attention they deserve.
Specializing in orthopedic rehabilitation, chronic pain management and post-surgical recovery, BTSDPT has earned a strong reputation in the San Diego community. Their commitment to exceptional results and compassionate care has led to steady growth, with new patients often coming through word-of-mouth referrals.
With growth came new challenges, especially the need for a simpler, more cost-effective way to handle payments. When BTSDPT partnered with Sekure Payment Experts, we helped them streamline payment processing for therapists, lower transaction fees and create a smoother checkout experience — giving them one less thing to worry about so they can focus on their patients. Our professional services industry solutions ensure their operations now run efficiently, without the hassle of payment complexities.
The leader behind the success
Dr. Santiago Osorio, or “Dr. Santi” to his patients, built BTSDPT with a clear vision — to provide physical therapy that puts people first. After working in high-volume clinical settings, he saw how rushed treatments often left patients without the care they truly needed. Determined to change that, he created a space where personalized, hands-on therapy takes priority.
His holistic, tailored approach has helped countless patients recover faster and move better, earning BTSDPT a strong reputation in the San Diego community. And while his focus is on patient care, he knows that a well-run business is just as important. Using our professional services industry solutions, he’s ensured that both his clinic and his patients thrive.
BTSDPT’s community impact
BTSDPT’s success has been largely driven by word-of-mouth referrals, as satisfied patients share their positive experiences with others, and so their focus on individualized care and outstanding results has helped them expand their reach across San Diego and treat a diverse range of patients with orthopedic and chronic pain conditions.
One key factor in their continued growth has been ensuring that patient transactions are smooth and stress-free. As more patients began using credit card payments for therapy sessions, the clinic needed a secure, modern POS system that could keep up with demand while reducing unnecessary costs. Implementing an efficient payment system has been a critical part of enhancing the overall patient experience. POS systems for professional services, like those provided by Sekure, have allowed them to process transactions quickly and securely.
Partnership with Sekure Payment Experts
Before partnering with us, BTSDPT had worked with two different payment processors, including U.S. Bank, but high fees and limited flexibility made managing payments frustrating.
When we reached out, we took the time to understand their needs and offered a better solution for payment processing for therapists — one that lowered fees and made transactions smoother. With our support, BTSDPT was able to:
- Simplify patient transactions, making the payment process quicker and more efficient
- Reduce payment processing fees, cut costs and increase profitability
- Ensure seamless integration with their patient management system
- Support multiple payment methods, including contactless and mobile payments
Our Rate Sekurity Guarantee® helped BTSDPT lock in predictable, lower payment rates, eliminating surprise fees and giving them better control over their costs. While they currently use a wired POS system, they’ve shown interest in switching to a wireless setup for more flexibility — something we’re ready to help them explore with our adaptable payment solutions.
For healthcare providers, choosing the right payment processing service isn’t just about transactions — it’s about making day-to-day operations smoother and more cost-effective. With the right support, payment processing for therapists can be a tool for growth, helping clinics focus on what they do best — caring for their patients.
Learn more about how BTSDPT serves the local San Diego community
BTSDPT’s story highlights how the right payment solutions can make a real difference for healthcare providers. By working with us, they’ve been able to reduce costs, simplify transactions and spend less time managing payments, so now they can focus on their patients instead of paperwork.
If you’re looking for a better way to handle credit card payments for therapists, we’re here to help. Our solutions are flexible, cost-effective and built to fit the way you run your practice — whether that means lowering fees, upgrading equipment or making transactions smoother for your team and your patients.
Want to see how we can help?
Speak to a payment expert today.
