All posts from: Tom Haney
Merchant Spotlight: Babcia’s Pierogi, handmade with love!
At the entrance of Buffalo’s Broadway Market—one of America’s oldest—sits Babcia’s Pierogi, a family-run business, and a local staple. Wife-and-husband […]
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Year-end SMB planning
As we approach the end of the year, it’s time to think about getting your financial house in order and […]
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An Introduction to Virtual Terminals
What is a virtual terminal? A virtual terminal—as opposed to a physical POS terminal—is a software application that allows merchants […]
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Five Essential Key Performance Indicators for Retail
If you don’t know your numbers, you don’t know your business, or so the saying goes. Have you been going […]
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Black Friday 2020: Time to Prepare
Now that Amazon Prime Day has come and gone and you’ve had a chance to catch your breath, it’s time […]
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The New Smart POS Plus: Small Footprint, Huge Business Functionality
The mobile-processing market is fiercely competitive, and merchants have a dizzying array of payment solutions available to power their businesses. […]
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Consumers Switch Merchants for Contactless Payments
It’s no secret that consumer habits have changed since the onset of the pandemic, as we chronicled in a recent […]
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Is It Time to Rethink Tipping? A Look at the Pros and Cons.
Tipping is as American as apple pie—even though the practice is a European import and was once subject to intense […]
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How to Handle Unhappy Customers
When it comes to unhappy customers, good news travels fast—and bad news travels faster. Remember the United Airlines broken guitar […]
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