All posts from: SMB strategies Category
How to Handle Unhappy Customers
When it comes to unhappy customers, good news travels fast—and bad news travels faster. Remember the United Airlines broken guitar […]
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How to Sell on Instagram: a Small Retailers Guide
Selling on Instagram just got easier for small businesses and content creators as more lenient eligibility requirements went into effect […]
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How to encourage shoppers to return to your store
You’re finally back in business and ready to welcome shoppers again. Now comes the tricky part: how do you encourage […]
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Retention vs. Acquisition: The Importance of Customer Loyalty
Repeat customers are a business’s best friend, and for a few reasons. Among other things, they spend more money, they […]
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Finding the right balance for in-store and online sales
Catering to in-store and online customers can be a challenging juggling act. In an era where online order options exist […]
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How to make customers feel comfortable shopping in your store again
Retailers reopening their stores are faced with a variety of new protocols to protect public health—from social distancing to reducing […]
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Six Things To Know About the New Paycheck Protection Flexibility Act
The new Paycheck Protection Program Flexibility Act of 2020 is good news for small business owners. Adjustments to the PPP […]
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The Easiest Way to Accept Credit Card Payments by Phone
Given the challenge our nation is facing with the COVID-19 pandemic, merchants need to pivot and find new ways to […]
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The safest way to accept curbside and delivery payments
Since customers are increasingly using their phones and contactless cards to make payments, using a mobile, contactless terminal will allow […]
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